Reference

Terms and Conditions That Govern Your y71 Account

These terms set out the rules under which your y71 account operates — covering everything from how you open and manage your account to how withdrawals are processed…

Applies where local law permitsUPI, Paytm, PhonePe coveredGoverned by applicable jurisdictionAccount access is personal and non-transferableSubject to periodic updates

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What These Terms Cover and How They Apply

y71 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Your use of y71 is subject to these terms from the moment you complete registration. We reserve the right to suspend or close any account that is found to be in breach of these conditions, including cases of fraudulent activity, incorrect identity details, or attempts to

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misuse the platform. Account eligibility depends on your local law; access is available only where local regulations permit. Deposits made via UPI, Paytm, or PhonePe are governed by the payment terms stated at the point of transaction — if a deposit is disputed, we will refer
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to the transaction record from your chosen payment rail. Withdrawals follow a verification step to confirm account ownership before funds are released. We may update these terms with reasonable notice; continued use of the platform after that notice period constitutes acceptance of the revised conditions.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe your account has been handled contrary to what is written here, our support team is available to clarify and, where necessary…

Live Chat Start a live chat session directly from your account dashboard. Our agents can walk you through any clause in these terms and help resolve account-level questions arising from policy in real time.

Email Support Send a detailed query to our policy support address. We aim to respond within 24 hours with a reference number and a plain-language explanation of how the relevant term applies to your situation.

Help Centre The Help Centre holds an indexed set of policy articles that cross-reference these terms by topic — account closure, payment disputes, identity verification, and more — so you can locate the right clause without waiting for an agent.

HOW WE HANDLE THIS

Data, Security and Your Rights Under These Terms

We handle your account data with defined retention policies, clear security practices, and transparent contact routes so you always know how to exercise your rights.

Data Retention

We retain account records for as long as the account is active and for a defined period after closure, in line with applicable law. You may request a summary of what data we hold by contacting our support team via email with your account ID.

Cookie Policy

We use session and persistent cookies to maintain your login state and remember your preferences. You can adjust cookie settings in your browser; disabling certain cookies may affect how parts of the platform function for your account.

Account Security

Your account credentials are your responsibility. We use encrypted storage for passwords and require identity verification before processing a withdrawal. If you suspect unauthorised access, use the account lock feature and contact support immediately.

Right to Request Changes

You may request correction of inaccurate personal details through the account settings page or by emailing support. We will action verified correction requests within a reasonable timeframe and confirm the update to you by email.

Account Closure

You may close your account at any time by submitting a closure request to support. Any pending withdrawal at the time of closure will be processed to your verified payment method — UPI, Paytm, or PhonePe — before the account is deactivated.

Dispute Resolution

If you believe a terms-related decision affecting your account is incorrect, you may raise a formal dispute by email within 30 days of the decision. We will review the case against the terms in force at the time and reply with a written outcome.

Common Questions About These Terms and Conditions

These questions cover the situations account holders most commonly ask about — from what happens when terms change to how disputes are handled and what your rights are regarding your account data.

They apply from the moment you complete registration on y71. By creating an account and using the platform, you confirm you have read and accept the current version of these terms. Access is available only where local law permits.

We may update these terms periodically. When we do, we will notify you via email or an in-platform notice before the changes take effect. Continuing to use your account after the notice period means you accept the revised version.

If your account is suspended following a terms breach, any funds verified as legitimately yours will be returned to your original payment method — UPI, Paytm, or PhonePe — after investigation is complete and identity is confirmed.

Contact our support team by email with your account ID and a data access request. We will compile a summary of what we hold and respond within the timeframe required by applicable law in your jurisdiction.

Raise a formal dispute by email within 30 days of the decision. Include your account ID and the specific clause you believe was applied incorrectly. We will review and provide a written outcome referencing the relevant terms.

The core terms are consistent across all accounts, but eligibility and access depend on local law in your specific state or region. Where local regulations restrict access to certain features, those restrictions apply automatically to your account.

Submit a closure request through support. Any remaining balance will be processed to your verified withdrawal method — PhonePe, Paytm, or UPI — before the account is permanently deactivated. Closure is confirmed by email once complete.

Terms and Conditions That Govern Your y71 Account

How to Reach Us About These Terms

Data, Security and Your Rights Under These Terms

Data Retention

Cookie Policy

Account Security

Right to Request Changes

Account Closure

Dispute Resolution

Common Questions About These Terms and Conditions

01 When do these terms apply to my account?

02 Can y71 update these terms, and will I be notified?

03 What happens to my UPI or Paytm deposits if my account is suspended?

04 How do I request access to the personal data y71 holds about me?

05 What can I do if I disagree with a decision made under these terms?

06 Are these terms different for accounts opened from different Indian states?

07 How do I close my account and what happens to my balance?

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