Reference

Legal terms for your y71 account

Our Legal page sets out the account terms, privacy duties, cookie choices and payment-record rules that apply before you open an account.

India law wordingUPI receipt recordsCookie choicesAccount change requests
y71 Legal terms for your y71 account
CONTACT ROUTES

Three ways to reach our legal desk

Legal questions need a clear path, not guesswork. Use the contact route that matches your request, and include your account email, registered mobile number and any payment reference you want us to…

Terms mailbox Write to our legal contact when you want a clause explained, an account condition checked or a copy of current terms. Include the page section and the date you read it.
Account records Use account support when your legal request relates to login access, name changes, identity proof or closure. We verify the registered mobile and email before discussing any stored account record.
Payment references Send UPI, Paytm or PhonePe transaction IDs through wallet support when a legal query involves a deposit or withdrawal record. We compare gateway status, wallet time and account activity.
DATA DUTY

Six controls behind your legal file

Our legal handling starts with clear records: what you accepted, what you changed and which payment trail belongs to your account.

Data handling

We collect account, device, payment and support data only for stated legal, security and service purposes. Internal access is limited by role, and sensitive records are separated from general support chat.

Cookie choices

Cookies help keep your session active, remember consent choices and detect risky access patterns. Where optional cookies are used, you can change your browser settings or contact us for help.

Account security

Legal requests about your account require verification before we share or alter records. We may confirm your mobile number, email, recent wallet activity or identity proof before acting.

Record retention

We keep account and payment records for periods needed for disputes, audit duties, fraud checks and lawful requests. When a record is no longer needed, we remove or mask it.

Change requests

You can ask us to correct wrong account details, update contact data or examine a restriction. We log the request, verify ownership and reply with the action taken.

Lawful requests

If a regulator, court or payment partner makes a valid request, we assess its scope before sharing records. We aim to disclose only what the request lawfully requires.

Legal questions before you join

Read these answers before you create an account or send a legal request. They explain how we treat acceptance of terms, account access, privacy rights, payment records and contact handling in plain language. If your situation is specific, contact us with the account email and any transaction reference so we can check the right record.

You accept the current terms when you create an account, continue using the account after changes, or use wallet services linked to it. If you disagree, contact us before further account activity.

Yes. Access and eligibility depend on local law and are available where local law permits. You should check your local position before opening an account or using any paid wallet feature.

You can ask us to correct account details such as name spelling, mobile number, email address or address records. We verify ownership first, then confirm what was changed or why it cannot be changed.

We keep transaction IDs, status messages, wallet time stamps and related account references. These records help us answer disputes, meet audit needs and confirm whether a payment reached your wallet.

You can request removal or masking of eligible account data. Some records may need to remain for disputes, tax, fraud checks, payment reconciliation or lawful requests before they can be deleted.

Only teams that need the request for legal, account, payment or security handling can view it. We restrict access by role and keep an internal record of actions taken.

Send your concern through the legal contact path with your account email, mobile number and the clause or data item involved. We review the record and reply with the next step.