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How y71 Handles Your Personal Data

At y71, we treat the personal data you share with us as a serious responsibility — not a formality.

Data Collected With PurposeYour Right to Access & DeleteUPI, Paytm, PhonePe Payment Data ProtectedAccount Security By DesignContact Us Anytime
y71 How y71 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about this Privacy Policy, want to request a copy of the data we hold on your account, or need to correct or delete information, our privacy support…

Email Privacy Requests Send your data access, correction or deletion request to our dedicated privacy inbox. Include your registered account email so we can verify your identity before releasing or removing any data.
Live Chat Support Reach our support team through the live chat widget available in your y71 account dashboard. Chat agents can log a formal data request and escalate it to the privacy team on your behalf.
Written Correspondence For formal legal notices regarding your personal data rights, you may submit a written request through the contact form linked in your account settings. We respond in writing within the statutory period.
DATA HANDLING IN PRACTICE

Six Ways We Protect Your Privacy

Our approach to data protection is built on specific practices, not broad claims. Each point below describes a concrete measure in place on y71 today — from how long we keep records…

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings; opting out of analytics cookies does not affect account functionality.

Account Security Measures

Your account is protected by password hashing and optional two-factor authentication via your registered mobile number. We never store raw payment credentials — UPI IDs and Paytm references are tokenised before storage.

Data Retention Periods

Transaction records, including PhonePe and UPI confirmations, are retained for the period required by applicable financial regulations. Account profile data is deleted within ninety days of a confirmed account closure request.

Third-Party Data Sharing

We share your data only with payment processors, identity verification services, and technology partners who are contractually bound to process it solely for the purpose we specify. We do not share data with advertisers.

Your Right to Request Changes

You can request access to the personal data we hold, ask us to correct inaccurate records, or request full deletion. Submit your request through the privacy inbox or live chat; we will confirm receipt within two working days.

Policy Update Notifications

When this Privacy Policy changes in a material way, we notify you at your registered email address at least seven days before the update takes effect. You can also find the current version and its effective date on this page.

Your Privacy Policy Questions

The answers below cover the data questions our account holders ask most. If your question is not here, reach the privacy team directly through live chat or the privacy inbox listed in the contact section above.

We collect your name, email address, mobile number, and the identity documents needed for verification. Once you make a deposit, transaction references from UPI, Paytm, or PhonePe are also stored against your account record.

Payment data flows through the respective UPI or Paytm gateway. We receive only the transaction reference and confirmation status — not your full bank credentials. That reference is tokenised and stored solely to reconcile your account balance.

Yes. Submit a data access request via our privacy inbox or live chat with your registered email. We will compile and send a structured copy of your account data within thirty calendar days of verifying your identity.

Account profile data is deleted within ninety days of a confirmed closure. Transaction records are retained for the period mandated by applicable financial regulations in your jurisdiction, after which they are permanently removed.

No. We do not sell or share your data with advertisers. Data is shared only with payment processors like PhonePe, identity verification partners, and infrastructure providers, all under strict data-processing agreements.

Contact us through the privacy inbox listed on this page or via live chat in your account dashboard. State whether you need a correction or full deletion; we acknowledge within two working days and complete the action within thirty days.

Yes. Material changes are communicated to your registered email at least seven days before they take effect. The effective date of the current version is always shown at the top of this page for your reference.